This form is used to submit information for Level 1 (Basic) Support Tickets. Please check the Support Center for other support options prior to submitting a Level 1 (Basic) Support Ticket. If you need a quote for a custom coding request, please visit the Kryptronic Custom Shop. Level 1 (Basic) Support Tickets are typically addressed within one business day. Depending on the nature of the request, there might be a basic support charge associated with this ticket. You will be contacted via email from an @kryptronic.com email for your server access information, if necessary, after your ticket is reviewed.