Level 1 (Basic) Support Ticket

This form is used to submit information for Level 1 (Basic) Support Tickets. Please check the Support Center for other support options prior to submitting a Level 1 (Basic) Support Ticket. If you need a quote for a custom coding request, please visit the Kryptronic Custom Shop. Level 1 (Basic) Support Tickets are typically addressed within one business day. Depending on the nature of the request, there might be a basic support charge associated with this ticket. You will be contacted via email from an @kryptronic.com email for your server access information, if necessary, after your ticket is reviewed.

Contact Information

First Name*

Last Name*

Email Address*

Telephone Number*

Domain and Software Information

Domain Name / IP Address*

Software Name and Version*

Support Ticket Request

Support Ticket Request*

Enter as much information below as you can describing exactly what is to be done. Please reference email messages, etc. to provide us with as much information as possible on this support job.

Image Verification

Image Verification*

Image Verification

Enter the text from the image above to help combat spam. Validation of your entry is case-sensitive. If you cannot read the text above, refresh this page to view a different image.

Kryptronic: Security. Stability. Reliability