Kryptronic Info Center

The Info Center has articles on everything you need to get your site up and running with Kryptronic software. Hundreds of articles are available which contain tips, tricks, software updates and release notes, and everything you ever wanted to know about eCommerce, but were afraid to ask...


Series: Site Doctor

Site Doctor: Loyalty Points System Explained

ClickCartPro and EuropaCart ecommerce software by Kryptronic has a built in loyalty points system. This system is used to build loyalty with customers by providing them a loyalty points account. When customers place orders for qualifying items, they earn points which they can spend at a later date on future orders. The purpose of this article is to explain how to use this system.

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Site Doctor: Using Google/Gmail to Send Email via SMTP

When installing or updating Kryptronic software, there is a step in the installer that requires you to set up mail. You have three choices: to use the PHP mail() function; to use an SMTP server; or to use the Unix sendmail program. This article explains how to use Google’s mail server as your SMTP server for sending emails. All you need is a Gmail account…

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Site Doctor: PHP Version Changes

I’m getting a ‘File Deprecated Error’ on my site and can’t raise the admin or the front page!

This error occurs when your host changes the version of PHP on the server and your current version of ClickCartPro or EuropaCart no longer supports it. This generally only happens to older versions of the software that are drifting further and further from current software updates.

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Site Doctor: Lost Password

My password into my ClickCartPro or EuropaCart admin has stopped working. I’ve tried to have the system mail me a password, but that doesn’t seem to help… How do I fix it?

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Site Doctor: Dealing With an Emergency

Your site was working yesterday and you’ve just heard from a customer that your store isn’t working. The following advice could save you crucial minutes and get you back up and running ASAP!

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