Kryptronic Info Center

The Info Center has articles on everything you need to get your site up and running with Kryptronic software. Hundreds of articles are available which contain tips, tricks, software updates and release notes, and everything you ever wanted to know about eCommerce, but were afraid to ask...

Kryptronic

Managed Hosting

Kryptronic Managed Hosting: TLS1.1 Deactivation

TLS1.1 has been deactivated on Kryptronic Managed Hosting servers as of March 21, 2022. This was done to ensure continued compliance with PCI requirements – to enable our managed hosting clients to continue to pass PCI vulnerability scans.

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eBay API Change: Account Deletion Notification

Kryptronic eCommerce clients using the eBay channel extension module need to Opt Out of receiving Account Deletion Notifications prior to August 31, 2021.

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USPS API URL Changes

USPS has made a change to their API which has affected International Shipment Ratings. This change requires Kryptronic software to be updated to connect to the USPS API using different URLs. As of May 25, 2021, the USPS API URL is ‘https://production.shippingapis.com/ShippingApi.dll’.

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A Message to Clients about COVID-19

UPDATE: As the world slowly starts to open back up, we wanted to provide an update to our clients. First we want to thank all of our clients, whether you are a Kryptronic managed hosting client or self hosted client, we appreciate your business and your continued support of our platform. During the COVID-19 Pandemic we experienced a high volume of customer support requests. Some of those were due to increased sales traffic. As of June 15th customer support has returned to normal volume and all customer support is available.

As communities begin to feel the impact of the Coronavirus (COVID-19) we want to share with you. Kryptronic is committed to maintaining a safe and healthy workplace for all employees and assisting our clients in doing the same.

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UPS Online Tools URL Changes

UPS is updating the URLs which can be used to access their Online Tools service. Kryptronic clients may have received a notice from UPS regarding this change. As of December 31, 2018, the preferred UPS online tools URL will be ‘https://onlinetools.ups.com’ and the URL ‘https://www.ups.com/’ will no longer be supported.

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