USPS has made changes to services in their recent July 2023 update. The First-Class Package and Parcel Select Ground services were replaced by Ground Advantage.

NOTICE: This update is for the USPS WebTools service, which has been decommissioned. On January 21, 2026 Kryptronic issued an update for all Kryptronic eCommerce versions 8.0.0 through 9.4.0 which provides support for the new USPS API. This update only applies to the old USPS WebTools service, and support for that service was removed from Kryptronic eCommerce. Do not apply this update – this information is provided for historical purposes only.

Clients with Kryptronic eCommerce version 9.2

Version 9.2 introduced functionality which uses USPS service codes to map to service names, so to add Ground Advantage, use System / Database / Raw Database Admin to submit the following Raw SQL Statement:

INSERT INTO ecom_shiprealtimep VALUES('USPS-US-1058', 'USPS Ground Advantage', 'USPS', 'R', 1)

Clients with older Kryptronic eCommerce versions

Versions 9.1 and lower used service names directly (without service codes) to reference services, so to add Ground Advantage, use System / Database / Raw Database Admin to submit the following Raw SQL Statement:

INSERT INTO ecom_shiprealtimep VALUES('USPS-US-USPS Ground Advantage', 'USPS Ground Advantage', 'USPS', 'R', 1)

All clients running older software are highly encouraged to update to the latest version of Kryptronic eCommerce. We’ve been releasing major updates regularly. We’ve got inexpensive monthly plans available for both hosted and self-hosted clients to ensure upgrades are affordable, and we can handle the work to make them quick and painless. Please contact us to upgrade.