Kryptronic Info Center

The Info Center has articles on everything you need to get your site up and running with Kryptronic software. Hundreds of articles are available which contain tips, tricks, software updates and release notes, and everything you ever wanted to know about eCommerce, but were afraid to ask...


A Message to Clients about COVID-19

UPDATE: As the world slowly starts to open back up, we wanted to provide an update to our clients. First we want to thank all of our clients, whether you are a Kryptronic managed hosting client or self hosted client, we appreciate your business and your continued support of our platform. During the COVID-19 Pandemic we experienced a high volume of customer support requests. Some of those were due to increased sales traffic. As of June 15th customer support has returned to normal volume and all customer support is available.

As communities begin to feel the impact of the Coronavirus (COVID-19) we want to share with you. Kryptronic is committed to maintaining a safe and healthy workplace for all employees and assisting our clients in doing the same.

We are closely monitoring the COVID-19 outbreak according to the guidelines and recommendations of the CDC (Centers For Disease Control and Prevention). With more closings on the way, there is a chance of an increase in web traffic. If that were to happen, an increase in the amount of customer service inquiries could be a result. Don’t worry though, we’ve got you covered. Our services will be available just like normal.

We appreciate the trust that you place in Kryptronic. We will continue the monitor the situation and take any precautions necessary to keep our employees and clients safe while providing the services you need to run your online business.

Kryptronic: Security. Stability. Reliability