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UPS Online Tools URL Changes

UPS is updating the URLs which can be used to access their Online Tools service. Kryptronic clients may have received a notice from UPS regarding this change. As of December 31, 2018, the preferred UPS online tools URL will be ‘’ and the URL ‘’ will no longer be supported.

On December 28, 2018, Kryptronic issued updates to Kryptronic eCommerce version 9, ClickCartPro versions 6-8, EuropaCart versions 7-8 to accommodate this URL change. These updates were applied to all Kryptronic software distributed by the Kryptronic Central Registration Server. Additionally, all Kryptronic Managed Hosting clients have had the update automatically applied.

Self-hosted clients will need to make a change to their software installations to accommodate this UPS change. If you have a self-hosted Kryptronic software installation, to change the UPS URLs used, access System / Database / Raw Database Admin. Execute the following SQL statement if you are using version 7-9 software:

UPDATE ecom_shiprealtime SET rateurl=’’, trackurl=’’ WHERE id=’UPSTOOLS’

Clients running version 6 software will need to change the table name to the {APP}_shiprealtime table listed in Raw Database Admin on the Overview page.

Clients requiring support from Krytronic regarding this update should contact us by submitting a Support Ticket via the Support Center. Thank you for your continued support.

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